Mall Info

Baby Room

Spacious baby changing rooms equipped with changing tables are available at Ground floor & Level 1 of the mall for your convenience.

Complimentary Loan of Baby Stroller

Baby Strollers are available for hire from the Customer Service Counter free of charge. Please approach our Customer Service Counter for assistance.

Car Park

Ample parking spaces 1,101 bays are available at Basement, Ground Floor (Outdoor), Level 3 and Level 4. For parking convenience, the mall will be converting to a Cashless Payment System effective from 7 January 2019.

Shoppers may enter the car park using the following options:

1. Tap your NRIC / Touch ‘n Go card to enter and exit the mall, or
2. Press for a ticket and pay at the Cashless Payment Kiosk with NRIC / Touch ‘n Go card or payWave using credit/debit card before exiting the mall.
3. No Surcharge for using Touch ‘n Go.

Carpark Rates

All day (12.00am to 11.59pm)

Monday to Friday

First 2 Hours: RM2.00

Subsequent 1 Hour or Part thereof: RM1.00


Saturday, Sunday & Public Holiday

First 2 Hours: RM4.00

Subsequent 1 Hour or Part thereof: RM1.00

Overnight Parking: RM30.00

Lost Ticket (Including parking fee): RM30.00

Wheel Clamping Fees: RM50.00


Grace Period 15 minutes

Complimentary Loan of Wheelchair

Wheelchairs are available for hire from the Customer Service Counter free of charge. Please approach our Customer Service Counter for assistance.

ATM Service

ATM Services are located at L1 Zone 1, here's a list of ATM services available to you: Maybank, CIMB Bank, RHB Bank

Lost & Found

If you are Losing or finding something in East Coast Mall, please contact our Customer Service team immediately for assistance.

Walking

10 minutes from Kuantan National Stadium and UTC, 3 minutes from Zenith Hotel . 

Car

5 minutes from Stadium Darul Makmur, 30 minutes from the Gambang Tol, 25 minutes from the Kuantan Tol & 40 minutes from the Sultan Ahmah Shah Airport.

Taxi

There is a taxi stand is located at East Coast Mall.

Bus

Rapid Kuantan bus number 300 is available to take you to & from East Coast Mall

About East Coast Mall

East Coast Mall is the preferred destination mall for tourists and locals alike with an established mix of domestic and international retailers, from fashion, entertainment, digital to local delicacies and international gourmets which located in the heart of Kuantan’s City Centre in Pahang, a rapidly growing and modern city with rich history and beautiful sights.

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